Our Snowboards are built using technically advanced manufacturing methods. We source the very best materials and have the strictest quality control grading system. We do not accept returns/exchanges & warranties on sale items. We provide a 2 year limited warranty against manufacturing defects from the original date purchased in full from Signal’s Online Store or any Authorized Dealer. You can submit a Warranty Claim by submitting photos of the damage and an explanation of how the damage occured to frontdesk@signalsnowboards.com.
If you have a warranty issue please check the list below:
Acceptable Warranty Issues:
- Delamination.
- Problems with Inserts.
- Cracked topsheet (outside of the binding area and if the woodcore is not broken).
- Split edge from sidewall (if there is no obvious impact on the edge).
Probably Declined for Warranty:
- Any damage on the base due to impact.
- Broken edges due to impact.
- A completely broken board.
- Chips and scrapes from lift lines, parking lots and regular use. You snowboard, these things happen ;)
-
Screws pushed through the base (use of inserts screws that are too long, or used without a washer).