Shipping is free on purchases over $250. Canada rates are available at checkout. Rest of world is a one time fee of $175 to ship.

Your snowboard will process within 1-3 business days of your purchase! Allow 4 to 10 business days to receive it. This does not apply to Pre Orders.

We do not accept returns on sale items or gift cards. If items have an additional discount after purchase, there are no returns or exchanges.

Please double check the size you ordered before placing your final order as it helps reduce the amount of return shipments. However, if you do need to make a return you have 30 days to do so and must pay the return shipping. The board needs to be in plastic, new condition to be accepted as a full return. However, once the board has been ridden it is yours to keep as we do not accept returns or exchanges on used boards.

We do not accept returns/exchanges on sale items or gift cards. If items have an additional discount after purchase, there are no refunds.

If you would like to exchange your new (25'), in plastic board for another, you will need to reach out by email frontdesk@signalsnowboards.com or live chat to set that up with our customer service team. We can only exchange boards that are in “brand new” condition only. If the cost of the exchanged board is more or less than the board you would like, we will issue a refund or send an invoice for the difference in price to upgrade.

Once you have ridden the snowboard, it is yours to keep. When it arrives feel it, flex it and carpet test it. If you don't like it we'll exchange it for another board or a full refund. You cannot however return a snowboard that has been ridden to us. If you do need to make a return you have 30 days to do so and must pay the return shipping.

Our Warranty Policy safeguards your 24/25 Signal Snowboard against any material or construction defects for a period of two (2) years from the original purchase date.

We are NOT responsible for stolen packages - closely follow the progress of your package via tracking number.

Choosing the correct snowboard is influenced by factors such as personal riding style and terrain preference. However, the key factors to consider are:

• Weight
• Boot Size
• Height

On every board page, you'll find a sizing guide. Please feel free to reach out to us with any additional questions. Live chat, e-mail, even a phone call - we're here to help!

All of our boards ship with factory wax applied - ready to ride. We recommended a hot wax after 4-5 days of use depending on snow conditions. You can always wax beforehand, it really comes down to personal preference.

Visit our Store Locator for an updated list of where you can find an Authorized Signal Snowboards retailer near you!